Frequently Asked Questions (FAQs)

1. What types of jewelry do you offer in your store?
We offer a wide range of jewelry including earrings and necklaces. Our collection includes stainless steel, gold plating, silver plating, cubic zirconia and other gemstones

2. Do you offer customization services for jewelry?
No, we do not specialize in creating custom jewelry pieces tailored to your preferences.

3. What are the available payment options?
We accept cash, credit/debit cards,and bank transfer payment methods

4. Do you provide jewelry repair services?
No, we do not offer jewelry repair services

5. Is your jewelry ethically sourced?
We prioritize ethical sourcing and work with reputable suppliers who adhere to ethical and sustainable practices, ensuring the quality and integrity of our materials.

6. Can I return or exchange a purchased item?
Yes, we have a return and exchange policy. Please review our policy page or contact us within 3 days of purchase for details on returns and exchanges.

7. How can I clean and maintain my jewelry?
We offer jewelry care tips on our social media pages, please make sure to follow us so we can guide you on how to clean and care for your jewelry to ensure its longevity and shine.

8. Can I place an order for an out-of-stock item?
Certainly! We offer Pre-order option for selected products delivery time is also mentioned while checkout. Feel free to contact us if you've any question

9. Do you offer gift wrapping services?
Yes, we provide elegant gift wrapping options for your jewelry purchases, making them perfect for special occasions.

10. What sets your store apart from others?
Our store is committed to providing exceptional craftsmanship, personalized customer service, and a diverse selection of high-quality jewelry, making your shopping experience truly memorable.

11. How often do you add new designs to your collection?
We regularly update our collection with new and trendy designs. Keep an eye on our website and social media channels to stay updated on our latest arrivals.